Privacy Policy

Effective Date: Januray 2025

At My Food Kart, we are committed to protecting your privacy and ensuring a secure experience while using our App. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our App.

By accessing and using My Food Kart, you consent to the collection and use of your personal data as outlined in this policy. Please read it carefully.

1. Information We Collect

We collect the following types of information:

• Personal Identification Information: When you create an account, place an order, or communicate with us, we collect personal details such as your name, email address, phone number, delivery address, and payment information.
• Transaction Data: Details of your purchases, order history, payment methods, and delivery preferences.
• Device and Usage Information: We may collect information about your device, IP address, browser type, and usage data when you use the App, including timestamps, pages viewed, and interactions with the App.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to your queries.
• To personalize your experience on the App.
• To send you updates, promotions, and notifications related to your orders.
• To improve the functionality and security of the App.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us in delivering services, such as payment processing, order fulfillment, and customer support.
• Legal Compliance: If required by law, we may disclose your information to government authorities, law enforcement, or other entities in order to comply with legal obligations.

4. Data Security

We use a variety of security measures to protect your personal data, including encryption and secure payment gateways. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data that we have stored.
• Correction: Update or correct any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Opt-out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Cookies

We may use cookies and similar tracking technologies to enhance your experience on the App. Cookies are small text files that are stored on your device to remember your preferences and track usage patterns. You can control cookie settings through your device settings.

9. Location Information. 

Great rides start with an easy and accurate pickup. The My Food Kart Platform collects location information (including GPS and WiFi data) differently depending on your My Food Kart app settings and device permissions as well as whether you are using the platform as a Rider or Driver:

• Riders: We collect your device’s precise location when you open and use the My Food Kart app, including while the app is running in the background from the time you request a ride until it ends. My Food Kart also tracks the precise location of scooters and e-bikes at all times.
   
• Drivers: We collect your device’s precise location when you open and use the app, including while the app is running in the background when it is in driver mode. We also collect precise location for a limited time after you exit driver mode in order to detect ride incidents, and continue collecting it until a reported or detected incident is no longer active.
   

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App, and the revised policy will have an updated effective date. You are encouraged to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

• Address: 5-1-243/6H Basava Krupa, Basaveshwara Nagar, Yadgir 585202
• Mobile: 9480675007
• Email: support@6kart.in